Styling Your Kitchen & Bathrooms - 2008
Call Us Free 24/7 : 800-422-1360
Trusted by homeowners, designers, contractors, and hospitality professionals.
At Juno Showers, we believe exceptional products deserve exceptional service. That's why we're committed to providing a seamless experience before, during, and after your purchase.
Whether you're renovating your home, designing a new space, managing a commercial project, or sourcing products for the hospitality industry, our experienced team is here to provide knowledgeable guidance, responsive support, and dependable service every step of the way.
We proudly serve customers throughout the United States and selected international markets, offering premium bathroom fixtures backed by professional support and clear, transparent policies. From helping you choose the right product to assisting with shipping, returns, warranties, and after-sales support, our goal is simple—to provide an experience you can trust.
Thank you for choosing Juno Showers.
Our Customer Support Center is designed to provide quick access to the information and assistance you need before, during, and after your purchase.
Whether you have questions about a product, need help tracking an order, want to request a return, or require warranty assistance, our dedicated Customer Support team is here to help.
We encourage customers to review the resources below, where you'll find answers to many common questions and direct links to our support policies.
For faster assistance, please visit the appropriate support page below:
Return & Refund Policy
Warranty Policy
Shipping Policy
Store Policies
Privacy Policy
Terms & Conditions
Contact Us
These pages contain detailed information regarding returns, shipping, warranties, privacy, and other important topics to help you make informed purchasing decisions.
We're committed to providing prompt, professional assistance.
Email: [email protected]
For:
Product support
Order assistance
Return requests
Warranty claims
Replacement parts
Shipping questions
Technical assistance
Email: [email protected]
For:
General information
Business enquiries
Dealer opportunities
Commercial partnerships
Media enquiries
Juno Showers
4429 Brookfield Corporate Drive, Suite 500
Chantilly, VA 20151
United States
Monday – Friday
9:00 AM – 5:00 PM (Central Time)
Messages received outside business hours will be answered as soon as possible during the next business day.
Need help with an existing order?
Our Customer Support team can assist with:
Order status updates
Shipping information
Order modifications (before shipment)
Order cancellations
Delivery questions
Product recommendations
Replacement parts
Commercial purchases
International orders
To help us assist you more efficiently, please include your order number whenever contacting Customer Support.
Choosing the right bathroom fixture is an important decision, and we're here to help.
If you have questions before placing an order, our team can assist with:
Product recommendations
Finish selection
Product dimensions
Compatibility questions
Installation considerations
Commercial product selection
Availability and lead times
Our goal is to help you choose the right product for your project with confidence.
We proudly ship throughout the United States and to selected international destinations.
If you need assistance with shipping estimates, order tracking, freight deliveries, delivery scheduling, or international shipping questions, our Customer Support team is ready to help.
For complete information regarding shipping methods, delivery timelines, freight shipments, and international shipping, please refer to our Shipping Policy.
If you need to return a product, request an exchange, or learn more about our return process, please visit our Return & Refund Policy.
That page includes comprehensive information regarding:
Return eligibility
Return Merchandise Authorization (RMA)
Refund processing
Exchanges
International returns
Restocking fees
Damaged shipments
Freight deliveries
Maintaining a dedicated Return & Refund Policy ensures customers always have access to the most accurate and up-to-date information.
Juno Showers stands behind the quality of every product we offer.
Many of our products are backed by a manufacturer's limited warranty that protects against defects in materials and workmanship under normal residential use. Warranty coverage may vary depending on the product and manufacturer.
If you believe your product is covered under warranty, our Customer Support team will guide you through the claims process and help determine the appropriate resolution.
For complete details regarding warranty coverage, exclusions, claim procedures, and product-specific information, please visit our Warranty Policy.
Juno Showers proudly serves customers across the United States and selected international markets, including Canada, Europe, the Middle East, Australia, New Zealand, and India.
Our team is available to assist international customers with:
Product selection
International shipping enquiries
Customs documentation guidance
Order tracking
Returns and exchanges
Warranty support
Commercial projects
Please note that customs duties, taxes, brokerage fees, and import regulations vary by country. Customers are responsible for reviewing their local requirements before placing an order.
For more information, please refer to our Shipping Policy and Return & Refund Policy.
Whether you're working on a custom home, multi-family development, hotel, apartment complex, office building, or other commercial project, Juno Showers is here to help.
We proudly support:
Contractors
Builders
Interior designers
Architects
Property managers
Hospitality professionals
Commercial developers
Our team can assist with:
Product recommendations
Quantity quotations
Product specifications
Finish coordination
Project planning
Lead time estimates
Product availability
Large volume purchases
If you're planning a commercial project, please contact us before placing your order so we can recommend the most suitable products and provide personalized assistance.
Yes. Orders may be cancelled before they have been processed or shipped. Once an order has shipped, it becomes subject to our Return & Refund Policy.
Simply contact our Customer Support team to request a Return Merchandise Authorization (RMA). All returns require prior approval before merchandise is returned.
Approved refunds are generally processed within 5–10 business days after your returned merchandise has been received and inspected. Processing times may vary depending on your financial institution.
Yes. Eligible products may be exchanged, subject to product availability and the terms outlined in our Return & Refund Policy.
Many products sold by Juno Showers are covered by a manufacturer's limited warranty. Please refer to our Warranty Policy for complete coverage details.
Yes. Juno Showers proudly ships to selected international destinations. Shipping availability and delivery options may vary depending on the destination country.
Absolutely. We work with contractors, builders, designers, hospitality professionals, and commercial property developers on projects of all sizes.
Looking for installation guidance, maintenance tips, troubleshooting advice, or buying recommendations?
Our upcoming Juno Showers Knowledge Base will provide a growing library of helpful resources designed to help you get the most from your purchase.
Future resources will include:
Installation Guides
Product Care & Maintenance
Troubleshooting Articles
Bathroom Buying Guides
Frequently Asked Questions
Product Manuals
Commercial Resources
Downloadable Specifications
Design Inspiration
Expert Tips & Advice
Our goal is to provide reliable information that helps you make informed decisions and enjoy your products for years to come.
If you couldn't find the information you were looking for, we're here to help.
Our knowledgeable Customer Support team is committed to providing prompt, professional assistance and will be happy to answer your questions.
Customer Support
Email: [email protected]
For product support, order assistance, returns, warranties, shipping enquiries, replacement parts, and technical questions.
General Enquiries
Email: [email protected]
For business enquiries, partnerships, dealer opportunities, and general information.
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Central Time)
Thank you for choosing Juno Showers.
We appreciate the opportunity to be part of your home improvement or commercial project and are committed to delivering premium bathroom fixtures, professional support, and peace of mind with every order.
Your satisfaction is important to us, and we look forward to serving you for years to come.