Styling Your Kitchen & Bathrooms - 2008
Call Us Free 24/7 : 800-422-1360
Welcome to the Juno Showers Customer Support Center. Whether you need help before placing an order, assistance with an existing purchase, warranty support, shipping information, or product guidance, our team is here to help every step of the way.
Explore SupportAt Juno Showers, exceptional customer service is just as important as the products we manufacture and supply. Our goal is to provide knowledgeable assistance, transparent communication, and reliable support before, during, and after every purchase.
Our Customer Support team can assist with product recommendations, order status, shipping questions, returns, warranty claims, replacement parts, installation guidance, and general enquiries. We are committed to delivering a smooth and professional experience for every customer.
Juno Showers proudly serves residential, commercial, hospitality, renovation, and construction customers across the United States and selected international markets. We are committed to providing premium bathroom fixtures, reliable customer support, and a seamless shopping experience wherever our customers are located.
Friendly and knowledgeable support specialists are available to help with product questions, orders, warranty claims, and technical assistance.
Get updates on order processing, shipping timelines, delivery tracking, and freight information for both domestic and international orders.
Need to submit a warranty claim or request replacement parts? Our support team is ready to guide you through the process.
Learn how to return eligible products, request an exchange, or understand our refund process before initiating a return.
Our support team is committed to providing prompt, professional, and knowledgeable assistance. To help us resolve your enquiry as quickly as possible, please contact the appropriate department below.
Returns, warranty claims, replacement parts, technical assistance, order issues, and general customer support.
Email
[email protected]
Product information, commercial enquiries, partnerships, and pre-sales questions.
Email
[email protected]
4270 Henninger Ct Unit I
Chantilly, VA 20151
United States
4429 Brookfield Corporate Drive
Suite 500
Chantilly, VA 20151
United States
Need assistance with an order you've already placed? Our team is here to help with every stage of your purchase.
Contact us if you would like an update on your order status or estimated shipping schedule.
If your order has not yet shipped, we will do our best to assist with modifications or cancellation requests.
If you did not receive your confirmation email, please contact us so we can verify your purchase.
Our Commercial Sales team can assist with hospitality, builder, contractor, and project-based purchases.
We work with trusted shipping partners to deliver your order safely and efficiently. Our support team can assist with shipping-related questions before and after your purchase.
| Need Help With? | Support Available |
|---|---|
| Shipping Status | Yes |
| Tracking Information | Yes |
| Lost Shipments | Yes |
| Damaged Deliveries | Yes |
| International Shipping | Yes |
Please inspect your shipment immediately upon delivery. Any visible shipping damage or missing items should be reported to our Customer Support team within 3 calendar days of delivery.
If your purchase qualifies under our Return & Refund Policy, our team will guide you through every step of the return process.
Contact Customer Support with your order number and reason for the return.
Receive your Return Merchandise Authorization (RMA) and return instructions.
Package your product securely using the original packaging whenever possible.
Once received and inspected, your refund or exchange will be processed if approved.
Our warranty team is available to help with manufacturer defects, replacement parts, and warranty claim assistance.
Whether you're planning a new bathroom project or have already purchased a Juno Showers product, our team is available to help with product selection, compatibility, installation guidance, maintenance, and replacement parts.
Need help choosing the right shower system, faucet, sink, or bathroom accessory? Our specialists can recommend products based on your project requirements.
We can provide general installation guidance and direct you to available manuals and product documentation.
Looking for replacement cartridges, handles, hoses, shower heads, or other components? Contact our support team with your product information.
If you're unsure whether a product is compatible with your existing plumbing or project requirements, we're happy to help before you purchase.
Juno Showers works with contractors, builders, designers, architects, developers, hospitality businesses, and other commercial customers on projects of all sizes.
| Commercial Services | Available |
|---|---|
| Bulk Purchasing Assistance | ✓ |
| Hospitality Projects | ✓ |
| Builder & Contractor Support | ✓ |
| Product Recommendations | ✓ |
| Commercial Quotations | ✓ |
Once your order ships, you'll receive a shipping confirmation email containing tracking information.
Orders may be cancelled before shipment. Once shipped, orders must follow our Return & Refund Policy.
Shipping damage or missing items should be reported within 3 calendar days of delivery.
Contact our Customer Support team with your order number, product details, and photographs if applicable.
We're building a comprehensive knowledge base to help customers find answers faster. New resources will continue to be added as they become available.
Step-by-step installation resources for selected Juno Showers products.
Learn how to properly clean and maintain your bathroom fixtures to maximize their lifespan.
Helpful articles for resolving common product questions and maintenance issues.
Educational resources designed to help you choose the right products for your project.
If you still need assistance, our team is ready to help. We aim to respond to all enquiries as quickly as possible during normal business hours.
4270 Henninger Ct Unit I
Chantilly, VA 20151
United States
4429 Brookfield Corporate Drive
Suite 500
Chantilly, VA 20151
United States
At Juno Showers, customer satisfaction is at the heart of everything we do. Whether you have a question before placing an order or need support years after your purchase, our team is committed to providing reliable service, expert guidance, and prompt assistance.
Thank you for choosing Juno Showers. We appreciate your trust and look forward to serving you.